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Professional Services

Your partner for success

Together with our team you can build successful solutions that solve your mobility challenges.

Our NPS score in 2022
The gold standard customer experience metric that measures customer loyalty. Do we need to say more?
Data integration
The platform configuration and basic use cases are delivered within 4 weeks as standard, getting you up to speed.
Active users
On average connecting to the platform every working day. You will be in good company!

Our Customer Success Program

Partnering with you for lasting success

We have developed a comprehensive Customer Success programme to ensure that you derive optimal value from our solutions along your customer journey: from onboarding to go live and beyond.

Continuous customer engagement

Our team of experienced and dedicated Customer Success Managers will pro-actively organise regular meetings with you to drive strategic objectives and deliver operational results.


of all standard data, coordinating directly with the data providers on your behalf


of your user experience on our intelligence platform, configuring the features to your requirements


integration of alternative types of data format


feature development and solutions delivery management


project management framework to reduce onboarding time-to-value


training sessions for your users, based on their roles and use cases


training your users directly via the Vianova Academy and get them up to speed independently


discussion during the onboarding phase to understand your operational context and strategic objectives


of a plan defining the success criteria and the milestones to achieve these objectives

Driving and monitoring

the progress and achievement of your success plan during dedicated business review meetings

Meet our experts

With years of experience under the belt, our colleagues will help to achieve your desired results

Shreyas Aithal
Head of Global Partnerships
Armed with a master's degree in business administration and over 10 years of experience, Shreyas is a skilled sales specialist in SaaS and mobility with a global perspective.
Anne Legendre
Data Scientist
With a degree in Applied Mathematics and Modeling from Polytech Nice Sophia, Anne excels in Data Science. With a rich background, she focuses on creating innovative projects in Data Science and Artificial Intelligence, emphasizing sustainable mobility.
Alexander Pazucanics
Head of Policy
Bringing a Masters of Public Management from Carnegie Mellon University, Alex was the Former Mobility Solutions Manager for the City of Seattle. Before that he worked as Assistant Director for Policy, Planning, and Permitting at the City of Pittsburgh’s Department of Mobility and Infrastructure.

Join more than 100 happy clients of Vianova

Get in touch

Lets talk! We are excited to hear how we can help you solve your mobility challenges.


Vianova SAS - Paris, France
Vianova LLC - San Francisco, USA
Vianova - London, United Kingdom
Vianova - Berlin, Germany

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